We want to make sure you are happy with any product you buy from Leavitt & Peirce. We offer refunds on merchandise that is still in saleable, unused condition, within thirty days from date of delivery, as long as it is allowable by law. The list of items we cannot accept refunds on includes, but is not necessarily limited to:

                      Items where refunds are prohibited in our home state of Massachusetts, such as:

                      - Straight and safety razors

                      - Razor blades

                      - Hair and shaving brushes

                      Items which are consumable or subject to expiration, such as:

                      - Cigarette, pipe, or other loose tobaccos

                      - Ecigarette liquids and atomizers

                      Items which have been used by putting them in the mouth or nose, such as:

                      - Ecigarette tanks 

                      - Nose hair trimmers

                      - Pipes

                      - Flasks

            If you have been sent a product in error, or if there are any issues with your order, please contact us as soon as possible and we will make it right. Please note that to avoid fees, we ask that refunds are made to the original card that you made the purchase with.

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          This privacy policy sets out how Leavitt & Peirce uses and protects any information that you give Leavitt & Peirce when you use this website. Leavitt & Peirce is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Leavitt & Peirce may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT:

          We may collect the following information about you:

                    Your name,

                    Your contact information, including phone number and email address,

                    Your billing and shipping addresses, and 

                    Any correspondence you may have with us.

WHAT WE DO WITH THE INFORMATION WE GATHER:

          We use your name and billing and shipping addresses to process your payment, and to ship your order to the right place. Your contact information, such as your phone number or email address, may be used to contact you in case anything goes wrong with your order, such as issues processing payment or of insufficient stock. If you ask us to contact you when a product comes back into stock, we will do so using the phone number or email address you provide.

HOW WE USE COOKIES:

          A cookie is a small file which is placed on your computer's hard drive. The cookies used by www.leavittandpeirce.com are provided by the website builder Wix, and are used to track whether a user is accessing the site, and what the status of their shopping cart is. Below is a list of the cookies that www.leavittandpeirce.com may collect:

                    hs                     -A Wix cookie that ensures that the right Wix site is served to the user. This cookie is deleted when the browser is closed.

                    svSession         -A Wix cookie that tracks which Wix sites an individual user visits. This cookie lasts for five years.

LINKS TO OTHER WEBSITES:

         LeavittandPeirce.com may contain links to other websites of interest. However, once you have used these links to leave Leavitt & Peirce's site, you should note that we do not have any control over that other website. Therefore, Leavitt & Peirce cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION:

          If you believe that any information we are holding on you is incorrect or incomplete, or if you would like to restrict access to your information, please call, writ or email us as soon as possible, at:

                   Leavitt & Peirce, Inc.

                   1316 Massachusetts Avenue,

                   Cambridge, MA 02138

                   (617) 547-0576

                   info@leavitt-peirce.com

          We will promptly correct or destroy any information as requested. We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Leavitt & Peirce at the above address.

PLEASE CHECK YOUR SHIPPING INFORMATION BEFORE SUBMITTING YOUR ORDER! Address corrections and returned shipments incur charges that WILL be passed on to you if the correction is a result of a mistake in the shipping information given. 

 


SHIPPING RESTRICTIONS:
          As of May 15th, 2018, the following states have restrictions that prohibit us from shipping some types of tobacco products to consumers. If your order will be delivered to one of the following states and contains an item that would be illegal to deliver into that state, your order will not be charged, Leavitt & Peirce will place a hold on your order, and we will attempt to contact you to resolve your order. The states and the items that they prohibit delivery of are:

          Arizona: All tobacco products EXCLUDING pipe tobaccos and cigars
          Georgia: All tobacco products
          Maine: All tobacco products EXCLUDING premium cigars
          South Dakota: All tobacco products
          Utah: All tobacco products
          Vermont: Rolling tobacco, small cigars and snuff
          Washington: All tobacco products
          Wisconsin: All tobacco products

 

          In addition, the following states require any consumer who receives a shipment of tobacco products to pay the state excise tax to the receiving state:

          California: Consumers must register with and pay taxes to the CDTFA -                               https://www.cdtfa.ca.gov/industry/cigarette-and-tobacco-products.htm#Consumers

 

          North Dakota: Consumers must pay the state tobacco tax - payment can be made online and rates can be found here: https://www.nd.gov/tax/tobacco 

 

          South Carolina: Persons bringing tobacco into South Carolina are liable for any unpaid state tobacco tax. A payment portal and current tax rates can be found at https://dor.sc.gov/tax/tobacco .

 


SHIPPING METHODS AND PRICING:
UPS is the only US shipper that agrees to handle tobacco, and our shipping costs track according to their prices. Shipping costs increase with the price of goods sold, where:

           goods costing from $0 - $24.99 (before tax) cost $12.95 to ship,
           goods costing from $25 - $49.99 (before tax) cost $14.95 to ship,
           and goods costing $50 or more (before tax) cost $15.95 to ship.

All shipments come with a UPS tracking number which can be entered at www.ups.com to track your package. If for some reason we don't provide you with a UPS tracking number, please contact us at (617) 547-0576, or email us at info@leavitt-peirce.com, and we'll get it to you ASAP.

A map of UPS Ground shipping times (in business days) from Leavitt & Peirce.