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We want to make sure you are happy with any product you buy from Leavitt & Peirce. We offer refunds on merchandise that is still in saleable, unused condition, within thirty days from date of delivery, as long as it is allowable by law. The list of items we cannot accept refunds on includes, but is not necessarily limited to:
Items where refunds are prohibited in our home state of Massachusetts, such as:
- Straight and safety razors
- Razor blades
- Hair and shaving brushes
Items which are consumable or subject to expiration, such as:
- Cigarette, pipe, or other loose tobaccos
- Ecigarette liquids and atomizers
Items which have been used by putting them in the mouth or nose, such as:
- Ecigarette tanks
- Nose hair trimmers
If you have been sent a product in error, or if there are any issues with your order, please contact us as soon as possible and we will make it right. Please note that to avoid fees, we ask that refunds are made to the original card that you made the purchase with.
WHAT WE COLLECT:
We may collect the following information about you:
Your contact information, including phone number and email address,
Your billing and shipping addresses, and
Any correspondence you may have with us.
WHAT WE DO WITH THE INFORMATION WE GATHER:
We use your name and billing and shipping addresses to process your payment, and to ship your order to the right place. Your contact information, such as your phone number or email address, may be used to contact you in case anything goes wrong with your order, such as issues processing payment or of insufficient stock. If you ask us to contact you when a product comes back into stock, we will do so using the phone number or email address you provide.
A cookie is a small file which is placed on your computer's hard drive. The cookies used by www.leavittandpeirce.com are provided by the website builder Wix, and are used to track whether a user is accessing the site, and what the status of their shopping cart is. Below is a list of the cookies that www.leavittandpeirce.com may collect:
hs -A Wix cookie that ensures that the right Wix site is served to the user. This cookie is deleted when the browser is closed.
svSession -A Wix cookie that tracks which Wix sites an individual user visits. This cookie lasts for five years.
LINKS TO OTHER WEBSITES:
LeavittandPeirce.com may contain links to other websites of interest. However, once you have used these links to leave Leavitt & Peirce's site, you should note that we do not have any control over that other website. Therefore, Leavitt & Peirce cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION:
If you believe that any information we are holding on you is incorrect or incomplete, or if you would like to restrict access to your information, please call, writ or email us as soon as possible, at:
Leavitt & Peirce, Inc.
1316 Massachusetts Avenue,
Cambridge, MA 02138
We will promptly correct or destroy any information as requested. We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Leavitt & Peirce at the above address.
PLEASE CHECK YOUR SHIPPING INFORMATION BEFORE SUBMITTING YOUR ORDER! Address corrections and returned shipments incur charges that WILL be passed on to you if the correction is a result of a mistake in the shipping information given.
UPDATE: USPS SHIPPING:
Leavitt & Peirce can now offer USPS shipping on all packages that contain NO cigarette tobaccos, chewing tobaccos or snuff (shipments of cigarettes, small filtered cigars, cigarette tobaccos and smokeless tobaccos are still banned by the USPS). Check the diagram to the right of the page for USPS shipping times.
We are still working on getting USPS shipping options up on our website, but in the meantime you can indicate to us that you'd like to ship via USPS in your "shopping cart" under "Add note to seller".
Please note that your "shopping cart" will still say you are shipping (and paying!) for UPS service - we don't have any way to change this yet but we will correct your cost and charge you the right amount before your package ships. If you have any concerns about the cost please also indicate that you'd like to know the real cost first under "Add note to seller" in your shopping cart - we will not charge you or ship your order before we've contacted you and gotten your OK for the shipping cost. USPS shipping can cost from $3.49 for very light packages to upwards of $100 for packages over 10 lbs, so for small packages USPS is usually the best carrier option while we recommend UPS for shipments over around 4 lb.
Finally, USPS shipments do not require a signature to be accepted, and USPS packages are only insured for up to $50 by default, but let us know in your "shopping cart" under "Add note to seller" if you'd like to buy full coverage for about $3-5 more dollars.
As of May 15th, 2018, the following states have restrictions that prohibit us from shipping some types of tobacco products to consumers. If your order will be delivered to one of the following states and contains an item that would be illegal to deliver into that state, your order will not be charged, Leavitt & Peirce will place a hold on your order, and we will attempt to contact you to resolve your order. The states and the items that they prohibit delivery of are:
Arizona: All tobacco products EXCLUDING pipe tobaccos and cigars
Maine: All tobacco products EXCLUDING premium cigars
Maryland: All tobacco products EXCLUDING pipe tobaccos and premium cigars
South Dakota: All tobacco products
Utah: All tobacco products
Vermont: Rolling tobacco, small cigars and snuff
Washington: All tobacco products
Wisconsin: All tobacco products
In addition, the following states require any consumer who receives a shipment of tobacco products to pay the state excise tax to the receiving state:
California: Consumers must register with and pay taxes to the CDTFA - https://www.cdtfa.ca.gov/industry/cigarette-and-tobacco-products.htm#Consumers
North Dakota: Consumers must pay the state tobacco tax - payment can be made online and rates can be found here: https://www.nd.gov/tax/tobacco
South Carolina: Persons bringing tobacco into South Carolina are liable for any unpaid state tobacco tax. A payment portal and current tax rates can be found at https://dor.sc.gov/tax/tobacco .
UPS SHIPPING METHODS AND PRICING:
UPS is the only shipper that agrees to handle cigarette or smokeless tobacco in the US. To keep pricing simple, we charge UPS shipping on a sliding scale according to the cost of goods sold, where (for UPS orders without tobacco):
orders with goods costing up to (and including) $24.99 (before tax) cost $7.25 to ship,
orders with goods costing from $25 - $49.99 (before tax) cost $9.25 to ship,
and orders with goods costing $50 or more (before tax) cost $10.25 to ship.
UPS requires deliverers check the recipients' age before delivering any package with any form of tobacco, which they charge $6.70. For this reason, UPS shipments with tobacco have their own costs:
orders with tobacco and goods costing from $0 - $24.99 (before tax) cost $13.95 to ship,
orders with tobacco and goods costing from $25 - $49.99 (before tax) cost $15.95 to ship,
and orders with tobacco and goods costing $50 or more (before tax) cost $16.95 to ship.
The Leavitt & Peirce website will always reflect the highest shipping cost available and does not update on the fly with regards to signature requirements or shipping carrier. If your package doesn't contain any form of tobacco we will adjust your cost down manually before charging you, and you will not have to sign for it.
All UPS shipments that contain tobacco will be required to be signed for at the door by an adult, 21 years old or older with a current government-issued photo ID. The person signing for the package DOES NOT need to be the addressee, but must be able to prove their age with a government-issued photo ID. UPS Shipments that do not contain tobacco will not incur the $7.15 fee and do not have to be signed for.
If for any reason (usually a remote delivery location fee) your UPS shipping charge comes to significantly more than the above cost to ship, we will contact you to confirm the adjustment before shipping or charging your order. Conversely, if your real cost to ship comes to significantly LESS than the quoted amount, we will charge you the lower real cost to ship - however, we won't contact you if your cost to ship is less than the quoted amount, and we will assume you will accept the lower cost.
All UPS shipments come with a UPS tracking number which can be entered at www.ups.com to track your package. If for any reason we don't provide you with a UPS tracking number, please contact us at (617) 547-0576, or email us at email@example.com, and we'll get it to you ASAP.
A map of USPS Priority shipping times (in weekdays and Saturdays) from Leavitt & Peirce in Cambridge, MA. Dark blue is 1 day shipping, blue is 2 day shipping, and light blue takes 3 days. Alaska, Hawaii and Puerto Rico are also available with 3 day shipping. USPS shipping is only available for shipments without cigarette tobacco, chewing tobacco or snuff.
A map of UPS Ground shipping times (in business days) from Leavitt & Peirce.
Shpping and Pricing
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